Goodbye Verizon, Hello Better Customer Service

It occurs to me that after quite a while of ranting about Verizon, I haven't provided an update on that situation. I finally gave Verizon the boot—at least for home phone and Internet service. I had been having problems with them for quite a while, as detailed below, and I couldn't get the least bit of help from them.

So I switched my home phone and business phones to Vonage and have chosen SuddenLink as my Internet Service Provider. While I have had a few problems in setting up the new system, the customer service at both Vonage and SuddenLink has been pretty good—and great in comparison.