New River Voice is out!

If you live in the New River Valley of Southwest Virginia, look for the New River Voice at various restaurants, coffee shops, bookstores, and various other outlets all across the Valley. The New River Voice is a free, biweekly publication, so pick up the first issue now and look for another to be released Sept. 6.

The Web site for the Voice has not been updated with content from the first issue yet, but that should be coming up soon.

Goodbye Verizon, Hello Better Customer Service

It occurs to me that after quite a while of ranting about Verizon, I haven't provided an update on that situation. I finally gave Verizon the boot—at least for home phone and Internet service. I had been having problems with them for quite a while, as detailed below, and I couldn't get the least bit of help from them.

So I switched my home phone and business phones to Vonage and have chosen SuddenLink as my Internet Service Provider. While I have had a few problems in setting up the new system, the customer service at both Vonage and SuddenLink has been pretty good—and great in comparison.